Director of Bootcamp Operations

Patika is a leading tech startup based in Turkey and the U.S. with a mission of moving talented people from education straight to jobs. We are looking for a Director of Operations who is searching for the best opportunity to "make a dent" in the tech world using her/his previous experiences.

Responsibilities:

- Develop operational management systems for Patika's education and skills development programs,

- Lead and improve the training operations,

- Plan, monitor and report operational performance,

- Manage operational relationships/agreements with customers, trainers, and other partners,

- Build and maintain relationships with all department heads, customers, trainers, and other partners to ensure successful implementation of plans especially from the customers' point of view,

- Devise and implement strategies to improve customer experience,

- Keep up with the sectoral changes and adjust operations accordingly,

- Help the leadership team grow Patika in all terms,

- Uphold organization policies and standards, ensure legislative regulations are followed,

- Manage the operations team budget effectively.

Requirements:

- At least 3 years of prior work experience in training management, software development, or project management in a startup context

- Extensive experience in building high-growth operational systems in a startup context

- Excellent analytical skills and team management skills,

- Fluency in English and Turkish,

- Passionate about making an impact on education and technology sector,

- High ethical standards,

- Outstanding written and verbal communication skills.