Do you love helping others by sharing your technical knowledge? Have you been thinking of kick-starting your career in a global Software as a Service (SaaS) company? Learning digital customer service can be challenging and complex. In this bootcamp, we offer you a learning experience that includes the following:

‍

Web Applications 101: fundamental concepts of web applications, including HTML and CSS 

Customer Service 2.0: soft skills that you need when facing client issues day after day

Case Studies: real-world examples from a global base of digitally connected users

Customer Service English Essentials: learn how to structure logical explanations with empathetic language to create a connection with customers

- Excellent written communication skills in English

- Passionate about providing solution-focused support and takes pride in helping people

- Eager to learn and take on new skills in technical troubleshooting 

- Able to think outside the box 

- A positive attitude with a drive for success

- Strong attention to detail and the ability to work independently and follow through

- Please complete the application form to confirm your interest in the Bootcamp.

- Applicants who meet the basic requirements will be invited to take an online English proficiency test.

- Your results will be reviewed and assessed in line with the Bootcamp requirements, and successful applicants will be rewarded with the opportunity to attend the program.